Testimonials for Victor Barke's Complete Basement Systems

We decided to use Complete Basement Systems for our basement waterproofing needs. First of all, the salesman, Rob Larson was excellent. He answered all my questions and all of my wife's questions. He showed us how this product would help our situation, but he also listened to our needs and our circumstances. Yesterday was monsoon type rain in Hokah, MN and Ben Heldt showed up with his crew ahead of when we were expecting them which was great. I was at work and my wife was here to get them started. She left in the morning and I arrived home to see the crew hard at work. They were soaked from the rain but still working their tails off. Ben introduced himself to me and explained the process so far. They came from over 2 hours away so he politely asked if he and the crew could work until 8 or so, so they could finish in one day. I told him that was fine. 7:45 came and they finished and had me walk through and explained the pump and its functions to me. The crew was awesome. They were polite, informative, and overall just friendly to talk with. They did an awesome job with clean up and this experience was excellent from a customer standpoint. I would definitely recommend them and this system to my friends and family. Thank you everyone for your hard work.

I needed to fix the water leak problem in my basement. Your installers were wonderful, polite, courteous & did a fantastic job of cleaning up after the job was done. Once everything was installed, the foreman did a great job of going over everything with me.

Your salesperson was top-notch and the installation crew was EXCELLENT!!!  Your office staff was prompt with phone calls and our job was completed as we asked.  Everyone worked in a professional manner, and this was the most professional contracted group I've ever had working on my house!  Thank you Complete Basement Systems for a job well done!

From the salesman, the crew and office staff; all of you were more than helpful with our basement system.  Especially with, "making it right" for us.  When we asked for a change in placement, you understood and did as we requested.  We are very pleased with our completed project!!!

I thought the crew was friendly and let us know exactly what was going on at all times.

The crew that did the install was excellent and they explained in detail how everything worked.  Thank you for the job well done!

No one else would even be really interested in the job of tuck pointing my basement walls. Given the old limestone foundation, I am very satisfied. The wall looks worlds better. Thanks for doing the job promptly.

Your certified waterproofing specialist  knew what he was talking about & proposed a comparable price to other places. The job the installation crew did was awesome. I couldn’t believe how it all looked when they finished. It even rained the next day & I was so happy knowing there wouldn’t be any water in my basement! Thanks for such a good job! And the crew was so nice too!

Complete Basement Systems has the best experience. “They do it everyday!” The entire package from contact with the sales rep to the final inspection was efficient, professional & with obvious competence.

The office staff did a great job scheduling the work.  We selected CBS because they guaranteed that they would fix any plumbing issues that came up.  Also, our neighbor had a positive experience with CBS.  The installation crew did a great job installing the new sump system.  The crew was very professional and polite and did a superb job.

"My sister had a wet basement and crawl space. A competitor tried (and failed) to fix the problem; Complete Basement Systems got it right the first time. I couldn't be more impressed. The crew showed up on time, took pains to make as little mess as possible, and I think they even vacuumed my basement stairs! Plus, I got to use the leftover rock for landscaping. Thanks! I'll have to settle for singing your praises anytime the opportunity arises."

We have been very happy in the past with the service & maintenance by your service tech & I knew I could trust in continued good work to be done. The foreman was excellent to have done our project! Good custom skills. He does nice work & clean up done completely. We would recommend your company to others & especially this crew that worked on our project.

I've done business with CBS for more than a decade.  I recommend them to everyone I know.  Their attention to customer service is unparallelled.  I've found CBS' installation to stand up to its advertising.  Neither my daughter, nor I, have had a drop of water in our basements since our installations.  That says a lot, as our neighborhood has had several experiences with very heavy rains and numerous basements took on water.

We are so happy our basement will be livable space again!! Salesman, Matt, was extremely personable & honest. Price was less than a competitor because they were trying to sell us stuff we didn’t need. Follow up was excellent. Work was completed in 1 day, a pleasant surprise to have it done a day early.

Your Salesman was extremely personable and honest.  Your price was right and the job was well done!!  We are so happy our basement will be liveable space again!!