Testimonials for Victor Barke's Complete Basement Systems

GREAT explaination of what needed to be done to solve the water problem in our basement & why previous fixes did not address the issue.  GREAT WORK! Couldn't be happier with the result!

The installation crew was hard working, polite and took the time to explain installation and answer questions.  We chose your company because of the design and warranty.  The companies willingness to stand behind work and quality of engineering was evident. 

We are very happy with the work Complete Basement Systems dis for us.  They were very professional from day one to finish.  Our representative gave us a video presentation and brochures describing the service they would provide.  He answered all of our questions patiently, even when I called once on a weekend.  He also helped us negotiate a fair price.  The crew leader for the installation was also great.  He contacted us during the installation when he ran into some unexpected problems and kept us updated throughout the process.  He invited someone to go over to the house (we decided to stay out of town during the project) to confirm and photograph the unexpected problems for us (which we did and it's very clear from the photos that we needed as much work as they did).  The crew also left the basement very clean, especially considering how much work was done.  The receptionist at CBS was also very pleasant. We felt they were a very trustworthy and a competent team.

We had a drainage system and sump pump put in.  They installed braces on the walls to prevent further sheering.  The project went really well.  Everyone was very professional and great to work with.  They even completed the project ahead of schedule. 

Your company has the best overall product and lower price.  Your workers did an excellent job and they were very professional.

You guys did a good job! You guys actually did work at my job in Jordan.

The installers were hard workers and pleasant.  They did an excellent job of cleanup.  I am very satisfied with the work that was done by your company.

The salesman and service technician were very courteous, knowledgeable, patient and kind.  The work was done in a very timely manner.

  The call representative (Ryan Brenner) was extremely knowledgable about the products being used as well as the entire construction process and theory behind it all. Ryan was helpful, easy, and enjoyable to work with. On any upcoming home improvement projects where Complete could be of service, Ryan would be the first one I call. As Ryan was a great representative on the sales end, so was Cody on the installation end. Cody and his crew were there to start the project when they said they would be, they all worked hard to complete the project in one day. When they left, there was little evidence of them ever being there. They did that good of a job of cleaning up after the install. During the install process, Cody was very helpful and conscientious about showing us the product and explaining the purpose behind the components. Very good job! Cody and crew were very careful to put up plastic sheeting to protect the rooms from any dust and debris. When they left to head back to Mankato, I think the rooms actually looked better than they did before they started the process. Excellent Job!!

We only had one other estimate that were double the price and wasn't as good of a system. 

Your guys were professional and the job was well done.  You were also affordable and did a great job on our basement foundation work.

I was convinced this system was the best I could get.  Your salesperson had an excellent presentation and you had a fine, hard-working crew. 

Work crew was great, efficient, polite, cleaned up area, knew what they were doing and had everything needed on the truck.

The system Complete Basement Systems installed is just what I needed! The follow-up on the work done was very good - my business could take a lesson from Complete Basement Systems.

"From the presentation, pre-inspection, the office staff to the installation crew, everyone was knowledgable, helpful and courteous. The job was done efficiently and clean. Thanks!"